Tickets die zijn aangeschaft in februari 2021 zijn geldig voor Karnaval Festival 2022. Je ontvangt 14 februari 2022 een mail waarmee je jouw tickets kunt personaliseren, na de personalisatie ontvang je de tickets per mail.
How can I request a refund for my order?
Refunds can only be requested by email at [email protected] You will then receive a link and more information from us to request a refund.
I want to split up my weekend ticket, is that possible?
A weekend ticket will be scanned twice. Both on Saturday and Sunday. Unfortunately it is not possible to split a weekend ticket, because the tickets are personalized by name. This will be checked at the entrance.
When am I allowed to go to the pre-party on Friday?
If you have an IntentensCity (camping) ticket, you can already start on Friday at the pre-party. With a Weekend ticket you unfortunately do not have access to the pre-party on Friday. Do you also want to go to the pre-party but you don’t have a camping ticket? Then you can […]
What is a safe way to buy or sell your ticket?
We advise everyone to buy and sell tickets only through reliable and verified points of sale, such as Ticketswap. If you only want to sell 1 ticket out of 4 tickets. Then try the PDF Splitter. If you type this in on Google you can separate your tickets. You can […]
I want to personalize my ticket or change the name, how do I do that?
All tickets are personalized, so it is necessary that the right name is on your ticket. This will be checked at the entrance. You can personalize via the link provided in the email you’ve received about personalization. If you use tickets that are not personalized on your name, then you […]
When can I go to the IntentsCity Exclusive stage?
If you have an IntentsCity (camping) ticket, you have access to the campsite where the IntentsCity Exclusive stage can be found.
The lockers are sold out online, are they still available on site?
There are still enough lockers available at the festival area.
What can I bring to the campsite?
You are allowed to bring your own food and drinks. You may bring a maximum of 1 six-pack of beer or 2 liters of wine per person when your ticket is scanned for the first time. Spirits are prohibited. Please note that drinking is only allowed in plastic bottles or […]
What can I bring to the festival site?
The following is permitted: – Nose spray (with doctor’s statement) – Hay fever tablets, when packed in closed original packaging – Sunscreen in a bottle or tube with a maximum of 100 ml (Aerosols and sprays are not allowed for safety reasons). There are special bars with sunscreen on site! […]