This post is also available in: Nederlands (Dutch)
All tickets are personalized, so it is necessary that the right name is on your ticket. This will be checked at the entrance. You can personalize via the link provided in the email you’ve received about personalization.
If you use tickets that are not personalized on your name, then you have the chance that you have to pay on site to change the name.
Have you bought a ticket or given it a wrong name? Then you can use the ticket transfer: www.intentsfestival.nl/ticket-transfer.
Have you not received an email about personalization? Then we advise you to contact Paylogic. https://customerservice.paylogic.com/hc/nl/articles/216517427-I-have-no-confirmation- receive-